Refund policy

Thank you for choosing Global Maritime Learn Online.

We specialize in digital maritime training courses, educational materials, downloadable resources, and professional learning content. Due to the nature of digital products, our refund policy differs from that of physical goods.

Digital Products and Online Courses :

All products sold through Global Maritime Learn Online are digital products delivered electronically. Once access to a course, downloadable file, training material, template, or other digital content has been granted, the product is considered delivered.

Refund Eligibility :

We offer refunds within 14 days of purchase only under the following circumstances:

You were charged multiple times for the same product.
You purchased the product by mistake and have not accessed, downloaded, or started the course.
Technical issues on our platform prevent access to the purchased content and we are unable to resolve the issue.
Non-Refundable Situations

Refunds will not be granted in the following cases:

The course or digital content has been accessed, downloaded, viewed, or completed.
You change your mind after purchase.
You do not have the time to complete the course.
You are dissatisfied for personal reasons not related to technical issues.
Promotional, discounted, or special-offer products unless required by law.
Requesting a Refund

To request a refund, please contact us within 14 days of purchase at:

Email: info@globalmaritimelearnonline.org

Please include:

Your full name
Order number
Email used for purchase
Reason for the refund request
Refund Processing

If your refund request is approved, the refund will be issued to your original payment method within 5–10 business days.

Processing times may vary depending on your bank, credit card provider, or payment service.

Course Access :

If a refund is approved, access to the purchased course, digital materials, certificates, and related resources will be revoked immediately.

Contact Us :

For questions regarding this Refund Policy, please contact:

Global Maritime Learn Online

Email: info@globalmaritimelearnonline.org

Website: www.globalmaritimelearnonline.org